Welcome to the official website of SHANGHAI UNSVORNS AUTOMATION TECHNOLOGY CO. LTD. (hereinafter referred to as “this Website”). Protecting your personal information and privacy is our important responsibility. This Privacy Policy (hereinafter referred to as “this Policy”) aims to explain how we collect, use, store, share, and protect the personal information you provide or that we collect during your use of this Website, as well as the rights you have regarding your personal information. Please read this Policy carefully before using this Website. If you have any questions about this Policy, you may contact us via the contact information provided at the end of this Policy. Your use of this Website constitutes your consent to our processing of your personal information in accordance with this Policy.
I. Scope of Application
This Policy applies to your personal information collected and processed by us during your use of this website, including but not limited to information you provide when registering an account, browsing webpages, submitting forms, participating in interactions, and information we collect through technical means related to your use of this website.
However, this Policy does not apply to the following situations:
Information collected by third-party websites linked through this website (you should review the privacy policy of such third-party websites);
Situations where laws and regulations provide otherwise.
II. Personal Information We Collect and Collection Methods
(1) Personal Information You Actively Provide
Registration Information: When registering an account on this website, you may be required to provide information such as your name, mobile phone number, email address, and organization name to enable us to create your account and provide related services.
Form Submission Information: When submitting inquiries, feedback, or other forms through this website, you may be required to provide information relevant to the service, such as contact details and a description of your needs.
Interaction Information: Content and related details (e.g., nickname, profile picture) you post when participating in comments, messages, Q&A, or other interactive activities on this website may be collected.
(2) Information Automatically Collected Through Technical Means
Device Information: Includes device model, operating system version, unique device identifiers (e.g., IMEI, MAC address), browser type and version, etc., used to ensure website functionality and optimize your experience.
Access Information: Includes your IP address, access time, visited pages, session duration, and click records when accessing this website. This data is used to analyze website traffic and improve content and services.
Cookie and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information such as your browsing preferences to provide personalized services and content recommendations. You may refuse or delete cookies through your browser settings, but this may affect the normal use of certain website features.
III. Purposes of Personal Information Use
The personal information we collect will be used for the following purposes:
To provide you with various services on this website, such as account management, business processing, and consultation responses;
To optimize website content and functionality, enhancing your user experience;
To push relevant product and service information to you (you may unsubscribe through designated channels if you disagree);
To conduct security verification, prevent fraud and other risks, and safeguard your account and information security;
To comply with laws and regulations and fulfill legal obligations;
Other lawful purposes with your consent.
IV. Sharing and Disclosure of Personal Information
We commit to keeping your personal information confidential and will not share it with third parties except in the following circumstances:
Obtaining your explicit written consent or authorization;
To fulfill obligations prescribed by laws and regulations, or to respond to lawful requests from competent authorities (such as courts, procuratorates, public security organs, etc.);
To protect the legitimate rights and interests of this website, the life and property safety of users, or public interests, sharing information within a reasonable and necessary scope;
Sharing with our affiliated companies (affiliated companies refer to entities with controlling, equity, or other significant relationships with our company), but we will require such companies to process your personal information in accordance with this policy and relevant regulations;
When required to collaborate with third parties to provide services you request (e.g., payment service providers, logistics service providers), we will require such third parties to maintain strict confidentiality and use your information solely for the agreed-upon purposes.
We will not sell your personal information to any third party.
V. Storage and Protection of Personal Information
(1) Storage Period
We will store your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Beyond the necessary period, we will delete or anonymize your personal information in accordance with the law, unless otherwise required by laws and regulations.
(2) Storage Location
Your personal information will be stored within the territory of the People's Republic of China. If it becomes necessary to transfer personal information overseas for business purposes, we will do so in compliance with applicable laws and regulations and implement corresponding security safeguards.
(3) Protection Measures
We implement a series of technical and administrative measures to safeguard your personal information, including but not limited to:
Employing encryption technology for the transmission and storage of personal information;
Establishing strict access control mechanisms to restrict internal personnel access to personal information;
Conducting regular security assessments and vulnerability scans to prevent information leakage risks;
Developing data security incident response plans to promptly address security incidents.
Despite these measures, the inherent uncertainties of the internet environment prevent us from guaranteeing absolute security of personal information. In the event of a security incident such as a personal information leak, we will notify you promptly in accordance with laws and regulations and implement remedial actions.
VI. Your Rights
You have the following rights regarding your personal information:
Right to Access and Copy: You have the right to access and copy the personal information we collect about you. This can be achieved through your account settings on this website or by contacting our customer service.
Right to Rectification: If you discover errors in your personal information, you have the right to request that we correct it.
Right to Erasure: Under circumstances permitted by laws and regulations, you have the right to request that we delete your personal information (e.g., if you withdraw your consent or the information is no longer necessary to retain).
Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal information. However, this withdrawal does not affect the validity of any processing activities conducted prior to the withdrawal based on your consent.
Right to Complain or Report: If you believe our processing of your personal information violates laws, regulations, or this Policy, you may file a complaint with us or report it to the relevant regulatory authorities.
When exercising the above rights, we may request you to provide necessary identity verification information to ensure information security. We will respond to your request within a reasonable timeframe.
VII. Policy Updates
We may amend this Policy in response to changes in laws and regulations, business adjustments, or other circumstances. The amended Policy will be published on this website and notified to you through appropriate means (e.g., website announcements, pop-up alerts). The amended Policy takes effect upon publication, and your continued use of this website constitutes your acceptance of the amended Policy. We recommend reviewing this Policy periodically to stay informed of the latest updates.